Terms & Condition

Terms & Conditions

Effective Date: [10-02-2025]

Welcome to Kalaahkriti!
Please read these Terms & Conditions carefully before using our website (www.kalaahkriti.in) or making a purchase.

By accessing or using the website, you agree to be bound by these Terms & Conditions. If you do not agree, you may not use the site or its services.




1. About Us

Kalaahkriti is a brand offering handcrafted fashion products such as handbags, clutches, pouches, western tops, kurtis, denim jeans, and more. We are committed to providing high-quality products with a focus on artistry and craftsmanship.




2. Eligibility

By using this website, you confirm that you:

  • Are at least 18 years old or using the site under parental/guardian supervision

  • Are legally capable of entering into a binding contract

  • Agree to provide accurate and up-to-date information during registration or checkout




3. Account Registration

You may register an account to make purchases. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

Kalaahkriti reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion.




4. Product Information

We strive to display accurate product descriptions, images, prices, and availability on our website. However, we do not guarantee that all product descriptions, colors, or other content are 100% accurate or error-free.

Please note that slight variations in color and design are expected in handcrafted products.




5. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) unless otherwise specified.

  • Prices are inclusive of applicable taxes unless stated otherwise.

  • We reserve the right to change prices at any time without notice.

Payment Methods Accepted:

  • Credit/Debit Cards

  • UPI / Net Banking

  • Wallets

  • Other payment gateways provided on the site

All payments are processed securely through trusted third-party providers. Kalaahkriti does not store your credit/debit card details.




6. Order Processing & Shipping

  • Orders are processed within 2-5 business days after confirmation.

  • Delivery timelines vary depending on location:

    • Metro cities: 3-7 business days

    • Non-metro cities: 5-10 business days

We are not liable for delays caused by courier partners, natural disasters, strikes, or other unforeseen circumstances.

Shipping Charges:
Shipping is free for orders above a certain amount. For smaller orders, nominal shipping charges apply and are displayed at checkout.




7. Return, Refund & Exchange Policy

Since our products are handcrafted, minor imperfections are part of the charm.

Return & Exchange Eligibility:

  • Returns/exchanges accepted only in case of defective or damaged products.

  • Request must be raised within 3 days of delivery.

  • Product must be unused, in original condition, and with all tags intact.

Non-eligible items:

  • Customized products

  • Sale items

Refunds:

  • Refunds will be processed to the original payment method within 7-10 business days after approval.

Return Shipping:

  • For approved returns, we will arrange pickup or advise you on shipping.

For more details, please refer to our Return & Refund Policy page.




8. Intellectual Property

All content on this website—including images, designs, logos, text, videos, and graphics—is the intellectual property of Kalaahkriti and/or its content suppliers.

You may not copy, reproduce, distribute, or exploit any content without prior written consent.




9. User Conduct

When using our website, you agree not to:

  • Engage in any unlawful activity

  • Use automated tools (bots, crawlers) to access or interfere with the site

  • Upload or transmit viruses or harmful code

  • Impersonate any other person or entity

Violating these rules may result in termination of your account and legal action.




10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices. Access such sites at your own risk.




11. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without any warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

Kalaahkriti does not guarantee that the website will be error-free or uninterrupted.




12. Limitation of Liability

Kalaahkriti shall not be liable for any indirect, incidental, consequential, or punitive damages arising from:

  • Use or inability to use the website

  • Purchase or use of products

  • Any unauthorized access or use of our servers and data

Our total liability to you shall not exceed the amount paid for the products.




13. Indemnification

You agree to indemnify and hold harmless Kalaahkriti, its affiliates, and its team from any claims, damages, liabilities, or expenses arising out of your violation of these Terms & Conditions or misuse of the website.




14. Termination

Kalaahkriti reserves the right to terminate your access to the website or account if you violate these Terms & Conditions.




15. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Punjab.




16. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. The updated version will be posted on this page.




17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

Kalaahkriti
28, WARYANA INDUSTRIAL AERA, KAPURTHALA ROAD JALANDHAR, Jalandhar, Puniab. 144021
Email: info@kalaahkriti.in
Phone: +91 734746 8778